Terms & Privacy

terms of use

The term ‘Pro Nutrition’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Cotton Court, Church Street, Preston, PR1 3BY, United Kingdom.

Our company registration number is 17090311 registered in United Kingdom. The term ‘you’ refers to the user or viewer of our website. If you disagree with any part of these terms and conditions, please do not use our website.

The content of pages of this website are for your general information and use only. Content found on this website is subject to change without notice.

  • The order confirmation does not constitute our acceptance of your order.
  • Acceptance of your order and completion of the contract will take place when we despatch the goods to you.

This website uses cookies to monitor browsing preferences. Please review our privacy policy for more information.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Re-production is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy & cookies

Credit card details are not stored and no financial details are shared with any 3rd parties.

Please read the following carefully to recognise our views and practices regarding your personal data and how we will treat it.

Pro Nutrition may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Pro Nutrition is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

When you place an order with us, we ask for personal information such as your name, email address, delivery and billing addresses and relevant contact details. A record of this information is kept safely. All this is necessary for us to recognise you as a registered customer and to fulfil the orders you place with us. Storing this information means you do not need to repeat these details each time you shop. If you place an order, we also ask you for your debit or credit card details but we don’t store these; we only store an encrypted token that represents your payment card.

We keep a record of your purchases with us, which means we can create lists of your favourite items to make your shopping experience quicker and more convenient. It also means we can deal a lot quicker with any problems you may experience with your order.

We keep a record of your use of our website so that we can understand your online experience to improve our services. Our use of cookies helps us collect this information.

We keep a record of any email correspondence you send us. This helps us keep track of your likes and dislikes and any problems or concerns you’ve had with our products or services.

We acquire your information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We will send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided if you wish to receive them
  • From time to time, we may also use your information to contact you for market research purposes
  • We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

DISCLAIMER

We work hard to ensure that product information on our website is accurate and up to date. All information on the products on our website is for information only. We recommend you do not rely only on the information provided on our website.

Please always read the labels, warnings and directions for use before consuming a product. In the event of any safety concerns, please read the directions for use or contact us.

Content on this site is not intended to substitute for any advice given by a healthcare professional.

Information and statements about products are not intended to diagnose, treat, cure or prevent any disease or health condition.

Items marked for Research Purpose Only are not for human consumption, but rather for controlled laboratory and R&D use only